MAKWATA , M. M.; MWANZIA, M. Effect of Customer Relationship Management Strategy on Customer Loyalty in The Insurance Sector in Kenya. British Journal of Multidisciplinary and Advanced Studies, [S. l.], v. 5, n. 3, p. 95–111, 2024. DOI: 10.37745/bjmas.2022.04120. Disponível em: https://bjmas.org/index.php/bjmas/article/view/972. Acesso em: 30 jun. 2024.